We give you the opportunity to order steroids from our store effortlessly. Our services bring convenience right at your doorstep, as you receive the delivery within 24 hours of placing the order.
What is the Return/Refund Policy of Gains?
Customer satisfaction is our motto. If our products or services fail to satisfy, they can avail our return and refund policy.
Our returning policy process is a complex procedure because here, we are dealing with steroids. Returning steroids after purchasing them online can be a risky affair. This makes our refund policy more convenient and an easier option.
How Can You Claim a Refund from Gains?
You can ask for a refund by simply sending us an email. We offer refunds in the case of:
- Damaged packaging
- Wrong medication in the box
- Different brand than the ordered one
- Changes in the prescribed amount
- Only 3 months of shelf life from the delivered date
- Customer having an allergic reaction
You can claim a refund from us for any of the above instances.
We shall initiate and complete the refund within 10 days of receiving the order.
The process of asking for a refund is simple. All you have to do is:
- Send us an email
- Mention the order number and the date of placing the order and receiving the delivery
- Tell us about the concern
- Claim the refund
We will not consider the email if we receive it after 5 days. To initiate proper return and refund, take the condition of the package into account. Go through our terms and conditions before asking for a refund.
Gains recommends a return and refund within 10 days post-delivery. We will process the refund from our end the day we receive the returned package. Unhappy or unsatisfied customers can simply drop us an email and claim a refund.
What If You Cancel Your Order?
In situations where you change your mind after placing an order and now want to cancel it, proceed only if we have not dispatched it yet. If it has been dispatched from our end, you can only avail return and refund policy and not order cancellation.
What if You Have Received a Wrong Order?
Our online store has a vast range of products for you to purchase. All our steroids are legal and genuine. You get to buy them right from the convenience of your home.
We care about customer satisfaction. Thus, you can inform us if you have received a wrong or damaged product. We make it a point to attend to our customers as much as possible and pave the way for a satisfactory purchase.
For further details, check our return and refund policy.